Store Supervisor

Sheetz is seeking a dependable and energetic retail professional to supervise daily store operations at location #723.

🔹 Job Title: Store Supervisor
🔹 Store Number: 723
📍 Location: Columbus, Ohio, United States
🔹 Employment Type: Full-Time
🔹 Workplace Type: On-Site
🔹 Minimum Age: 18 Years
🔹 Night-Shift Premium: Additional USD 1.50 per Hour
🔹 Premium Hours: 10:00 PM–6:00 AM
🔹 Industry: Retail, Food and Beverage
🔹 Job Category: Retail Operations

🌟 Role Overview
Sheetz is looking for a self-motivated, dependable and efficient Store Supervisor who can prioritize responsibilities, delegate tasks and lead the store team by example.

The Store Supervisor will support customer service, food and beverage preparation, employee coaching, product availability, merchandising and store cleanliness.

The role requires a high-energy, team-oriented approach and the ability to support smooth operations in a fast-paced retail environment.

🔹 Key Responsibilities
🔺 Welcome customers with friendly and professional greetings.
🔺 Deliver excellent customer service throughout each interaction.
🔺 Respond to customer needs, questions and requests.
🔺 Support a fast and convenient in-store experience.
🔺 Prepare and serve quality food and beverages.
🔺 Follow customer specifications accurately.
🔺 Maintain food-safety and product-quality standards.
🔺 Monitor order accuracy and service speed.
🔺 Maintain a safe and organized food-preparation environment.
🔺 Lead store employees by example.
🔺 Assign daily tasks to team members.
🔺 Help employees prioritize their responsibilities.
🔺 Delegate duties and monitor completion.
🔺 Coach and mentor team members during shifts.
🔺 Provide feedback and guidance to improve performance.
🔺 Encourage teamwork and a positive work environment.
🔺 Monitor product availability throughout the store.
🔺 Ensure appropriate stock is ordered.
🔺 Oversee product merchandising and presentation.
🔺 Rotate inventory according to freshness and expiration requirements.
🔺 Ensure products remain available for customers.
🔺 Identify shortages and restocking needs.
🔺 Maintain store cleanliness throughout each shift.
🔺 Ensure the kitchen and food-preparation areas are clean.
🔺 Monitor the cleanliness of dining areas.
🔺 Ensure hygiene and operational-safety standards are followed.
🔺 Provide hands-on support during busy periods.
🔺 Resolve routine operational issues efficiently.
🔺 Support store management with daily performance and service delivery.
🔺 Follow all Sheetz policies and operating procedures.

💰 Compensation and Bonuses
🔹 Competitive pay.
🔹 An additional USD 1.50 per hour for shifts worked between 10:00 PM and 6:00 AM.
🔹 Quarterly employee bonuses based on company performance.

🌟 Benefits
🔹 Paid time off.
🔹 Parental leave.
🔹 A 401(k) retirement plan with employer matching.
🔹 Employee stock ownership.
🔹 Full medical coverage.
🔹 Dental and vision insurance.
🔹 Professional-development and career-growth opportunities.
🔹 Training and learning programs.
🔹 Tuition reimbursement.
🔹 Discounts on snacks and selected products.
🔹 Quarterly performance-related bonuses.

🔹 Applicants must be at least 18 years old.
🔹 Virginia law requires supervisors to be at least 21 years old for certain tasks.
🔹 Ability to work effectively in a fast-paced environment.
🔹 Ability to multitask throughout the shift.
🔹 Strong prioritization and delegation skills.
🔹 Dependable and committed approach to attendance.
🔹 Positive attitude and strong team mentality.
🔹 Good customer and employee communication skills.
🔹 Ability to coach and support team members.
🔹 Willingness to participate in customer service and food preparation.
🔹 Flexibility to work different shifts, including overnight hours.
🔹 Availability to work weekends and holidays based on store requirements.
🔹 Previous retail, food-service or team-supervision experience is preferred.

🌟 Physical Requirements
The position requires the ability to:
🔹 Stand for extended periods during shifts.
🔹 Repeatedly bend and reach.
🔹 Move continuously throughout the store and kitchen.
🔹 Occasionally lift up to 20 pounds.
🔹 Assist another person in lifting up to 40 pounds.

🌟 Required Skills
🔹 Store supervision.
🔹 Team leadership and coaching.
🔹 Customer service.
🔹 Retail-store operations.
🔹 Food and beverage preparation.
🔹 Inventory and product management.
🔹 Product rotation and merchandising.
🔹 Time and priority management.
🔹 Task delegation.
🔹 Cleanliness and operational safety.