Store Supervisor

talabat is hiring a full-time Store Supervisor for an on-site position in Muscat, Oman.
The successful candidate will oversee the store’s end-to-end daily operations, including staffing, shift scheduling, ordering, inbound receiving, stocking, inventory control, order picking, packing and operating expense management.
The position requires 5–7 years of experience in supermarket or restaurant operations, along with the ability to lead employees, improve productivity, control costs and maintain high standards of safety, hygiene and customer service.

Key Responsibilities
Manage the store’s end-to-end daily operations.
Prepare employee schedules and organize shifts according to operational needs.
Select, supervise and assign responsibilities to store employees.
Oversee product ordering, receiving, stocking and storage activities.
Supervise the accurate picking and packing of customer orders.
Ensure orders are completed efficiently and according to established procedures.
Optimize the utilization of pickers by assigning multiple responsibilities effectively.
Monitor inventory levels and identify replenishment requirements.
Issue product orders based on demand forecasts and physical stock assessments.
Prevent product shortages and excessive stock levels.
Implement effective inventory control and stock-counting processes.
Ensure inventory quantities and records are accurate.
Supervise inbound deliveries and verify received orders against company records.
Monitor fulfillment processes and recommend productivity improvements.
Ensure the assigned store achieves profitability and service objectives.
Manage store employees and ensure the effective use of available resources.
Monitor and control operating costs against the approved budget.
Implement measures to reduce inventory shrinkage and product losses.
Ensure equipment and store infrastructure are properly used and maintained.
Supervise routine and preventive maintenance activities.
Coordinate with maintenance contractors and third-party suppliers.
Implement hygiene, sanitation, security and safety standards.
Maintain a high level of internal and external customer service.
Discuss store issues with the Operations Manager and propose solutions.
Ensure the safe and appropriate use of material-handling equipment.

About talabat
talabat is part of Delivery Hero, a global local-delivery platform operating in more than 70 countries.
Delivery Hero is headquartered in Berlin, Germany, and provides technology-driven services that make ordering and receiving food and other products fast and convenient.

5–7 years of experience in supermarket or restaurant operations.
Previous experience supervising stores or operational teams.
Good knowledge of inventory management and stock replenishment.
Experience in receiving, storing and issuing products.
Ability to lead employees and organize shift schedules.
Experience supervising customer order picking and packing.
Good cost-control and expense-monitoring abilities.
Ability to identify operational problems and recommend solutions.
Strong communication and collaboration skills.
A hands-on approach to daily store operations.
Willingness to learn and adapt to changing requirements.
Strong interpersonal and intercultural skills.
Fluency in English.
Fluency in Arabic is highly advantageous.

Required Skills
Store Supervision.
Inventory Management.
Staff and Shift Management.
Order Picking and Packing.
Cost Control.
Inbound Receiving.
Health and Safety Compliance.
Productivity Improvement.
Customer Service.