Retail Sales Consultant

Mattress Warehouse, a leading mattress and bedding retailer, is seeking a motivated sales professional to join its retail team.

🔹 Job Title: Retail Sales Consultant
📍 Location: Newtown, Connecticut, United States
🔹 Employment Type: Full-Time
🔹 Workplace Type: On-Site
🔹 Typical Weekly Hours: 40–55 Hours
🔹 Typical Workweek: 4–5 Days
🔹 Advertised Annual Earnings: USD 45,700–86,000
🔹 Industry: Mattresses, Bedding and Retail
🔹 Job Category: Retail Sales

🌟 About Mattress Warehouse
Mattress Warehouse is one of the largest and fastest-growing bedding retailers in the United States, with more than 520 store locations.

The family-owned company has operated for over 35 years and focuses on improving customers’ lives through quality sleep products and personalized service.

🌟 Role Overview
The Retail Sales Consultant will help customers identify suitable mattresses and sleep products through a relaxed, educational and low-pressure shopping experience.

The role includes understanding customer needs, recommending appropriate products and using the company’s exclusive bedMATCH® diagnostic system to provide personalized mattress recommendations.

The successful candidate will also achieve sales objectives, operate mobile point-of-sale technology, maintain the showroom and assist customers with loading purchases when required.

🔹 Key Responsibilities
🔺 Welcome customers and create a friendly shopping environment.
🔺 Understand each customer’s sleep needs and comfort preferences.
🔺 Ask relevant questions about budget and product requirements.
🔺 Provide professional advice about mattresses and bedding products.
🔺 Explain differences between mattress types, materials and support levels.
🔺 Use the bedMATCH diagnostic system to produce personalized recommendations.
🔺 Explain diagnostic results and help customers select suitable products.
🔺 Deliver an educational and low-pressure sales experience.
🔺 Present mattresses, pillows, foundations and related products.
🔺 Explain product features, benefits and available warranties.
🔺 Follow the company’s established sales process.
🔺 Achieve individual and store sales objectives.
🔺 Identify relevant upselling and cross-selling opportunities.
🔺 Build positive and lasting customer relationships.
🔺 Respond to customer questions and support satisfaction.
🔺 Use tablets and mobile point-of-sale technology.
🔺 Process transactions and enter order details accurately.
🔺 Maintain a clean and organized showroom.
🔺 Reset product displays and showroom layouts when required.
🔺 Ensure products are presented professionally.
🔺 Assist customers with loading mattress purchases into their vehicles.
🔺 Collaborate with colleagues to achieve store goals.
🔺 Participate in training and performance-development activities.
🔺 Follow company policies and customer-service standards.

💰 Compensation
The advertised annual earnings range is:
USD 45,700–86,000 per year
The compensation structure includes the greater amount generated through:
🔹 An hourly wage.
🔹 Or commission-based earnings.
Eligible employees may also receive performance bonuses according to company policies.

🌟 Benefits
The company indicates that its benefits package may include:
🔹 A 401(k) retirement plan with employer matching.
🔹 Medical, dental and vision insurance options.
🔹 Short-term and long-term disability coverage.
🔹 Basic life and accidental death insurance.
🔹 Product discounts.
🔹 Employee recognition programs.
🔹 Paid vacation, personal and sick leave.
🔹 A comprehensive paid training program.
🔹 Access to learning resources and development opportunities.
🔹 Continuous coaching and performance feedback.

🔹 Strong interest in sales and customer service.
🔹 Ability to understand customer needs and recommend solutions.
🔹 Results-oriented and sales-target-driven approach.
🔹 Good communication, persuasion and relationship-building skills.
🔹 Ability to explain product information clearly.
🔹 High energy, enthusiasm and a team-oriented attitude.
🔹 Availability to work a retail schedule.
🔹 Ability to work evening shifts.
🔹 Availability to work all weekends.
🔹 Willingness to work most public holidays.
🔹 Ability to work approximately 40 to 55 hours per week.
🔹 Comfortable using tablets and modern retail technology.
🔹 Ability to operate mobile point-of-sale systems.
🔹 Willingness to complete the company’s paid training program.
🔹 Previous retail or sales experience is an advantage.
🔹 Fluency in Spanish or another language in addition to English is a plus.

🌟 Physical Requirements
🔹 Ability to stand and move around the showroom during shifts.
🔹 Ability to reset and organize showroom displays.
🔹 Ability to lift up to 75 pounds.
🔹 Ability to assist customers with loading purchases into vehicles.

🌟 Required Skills
🔹 Retail sales.
🔹 Consultative selling.
🔹 Customer service.
🔹 Sales-target achievement.
🔹 Product demonstrations.
🔹 Upselling and cross-selling.
🔹 Point-of-sale systems.
🔹 Customer relationship building.
🔹 Time and showroom management.
🔹 Communication and teamwork.