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* Managed IT operations for more than 50 branches.
* Developed internal websites and business applications.
* Managed servers, firewalls, backup systems and network infrastructure.
* Led ERP implementation and process improvements.
* Managed IT procurement and vendor coordination.
* Provided technical leadership across multiple business units.

* Analyze operational issues and recommend business improvements.
* Coordinate with IT and business departments.
* Support manufacturing operations.
* Ensure compliance with company policies.

* Lead day-to-day business operations and cross-functional teams.
* Design and optimize operational workflows to improve efficiency.
* Automate business processes and reduce manual tasks.
* Develop new business services and operational strategies.
* Coordinate projects between departments and stakeholders.
* Monitor KPIs and improve operational performance.