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Experienced HR Recruitment Specialist with strong expertise in talent sourcing, interviewing, onboarding, and workforce planning. Adept at managing recruitment KPIs, building talent pipelines, and aligning hiring strategies with business objectives.

Handel the customer in UAE & Qatar English accounts for Americana account.

Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

• Monitored and reported on the progress and performance of trainees, tracking their development and success.
Provided ongoing support and guidance to participants, addressing their questions and concerns.

• Answered inquiries from customers by providing prompt and accurate information, and effectively diffused escalated customer service issues.