خدمة عملاء - شركة طبخان بالاردن

Call Center Agent (Males)tebcan.com a leading company working in digital health is looking to recruit “Male Call Center Agent”Responsibilities:Maintain a positive, empathetic and professional attitude toward patients at all times.Communicate with customers through various channels.Book patient appointments / medical surgeries with doctors in the network.Respond promptly to patients’ inquiries.Keep records of customer comments and complaints.Ensure customer satisfaction and provide professional customer support.Males only.Ability to work in different time shifts.Holds a Bachelor’s degree in BA / Marketing or any related field.Fresh graduate or 1 year experience in the same field.Presentable and able to communicate with patients.Requirements:· Amman resident only.Skills Needed:High teamwork skillsPersuasion skillsExcellent communication and training skills.Listening capacityProblem solving & FlexibilitySelf-controlEmpathyStress management