Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients.
Job Purpose
Responsible for the operational management, maintenance, and optimization of the organization's data center infrastructure. This role ensures the continuous availability, performance, and security of servers, networking equipment, power systems, and cooling infrastructure. also supports the IT team in delivering reliable services, implements best practices for data center operations, and contributes to capacity planning and disaster recovery efforts to meet business needs.
Job Description
• Infrastructure Maintenance: Perform routine maintenance and upgrades of data center hardware, including servers, storage devices, and networking equipment
• Monitoring and Optimization: Continuously monitor data center systems to ensure optimal performance, uptime, and resource utilization
• Incident Response: Troubleshoot and resolve hardware, software, or environmental issues to minimize downtime and maintain service levels
• Capacity Planning: Assist in assessing current capacity and planning for future expansion or upgrades to meet organizational growth
• Environmental Control: Manage power, cooling, and environmental systems (e.g., HVAC, UPS) to maintain operational stability and efficiency
• Security Implementation: Enforce physical and logical security measures to protect data center assets and comply with standards (e.g., ISO 27001)
• Documentation: Maintain accurate records of equipment, configurations, maintenance schedules, and incident reports
• Vendor Coordination: contribute to the process o