Constriction Company located in Alhassa needs a customer service employee to join our handing over team must be of Saudi Nationality
Skills must have
1. Proven work experience as a customer service and document controller or a similar role
2. Hands-on experience with MS Office and MS Excel
3. Communication skills
4. Having previous customer service experience would be an advantage
5. Effective communication skills
6. Must be teachable and be ready to adhere to company policies.
7. Must be available to work impromptu, depending on business needs.
The scope will be.
• Support customers by answering product questions.
• Process service and return transactions at the register in alignment ensuring customer satisfaction
• Ensure that all corporate documents are well-checked and submitted on time prior to the document’s submission due date
• Copy, scan, and store documents
• Check for accuracy and edit files, like contracts, Letters etc.…
• Distribute project-related copies to internal teams
• File documents in physical and digital records
• Retrieve files as requested by employees and clients
• Manage the flow of documentation within the organization
• Make sure that all documents have no errors in file names, submissions, etc. prior to sending to some departments if requested.
• Assist in the preparation of procedure, and system package for document controls.
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