Online Marketing Management Role

About the Role

We are looking for high-performing Online Marketing Management Specialist to own and scale our digital presence. This role combines strategy, execution, analytics, and customer interaction across social platforms and local listings. You will directly impact how customers discover, perceive, and engage with our brand.

Key Responsibilities

Manage and optimize Google Business Profile and other local listings across multiple locations

Ensure NAP (Name, Address, Phone Number) consistency across platforms and directories

Improve local search visibility and support local SEO best practices

Monitor and respond to customer reviews and messages in a timely, professional manner

Manage social media calendars (postings) across all platforms

Actively engage with audiences through comments, messages, and community interaction

Identify relevant trends and opportunities to improve reach and engagement

Track KPIs (engagement, reach, conversions, sentiment)

Generate performance reports with insights

Continuously optimize profiles and listings based on data

Ideal Candidate Profile

Experience supporting quick service restaurant or hospitality brands

Proven experience in social media and/or online reputation management

Strong understanding of local SEO and listings optimization

Data-driven with experience using analytics tools

Independent, reliable, and deadline-oriented

Preferred Tools & Experience

Google Business Profile, Yelp, Apple Map, Meta Business Suite

Scheduling tools (Recommend)

Analytics tools (Recommend)

Work Location: Remote