Shop Sales & Services Manager
Orange Jordan
من LinkedIn الأردن
هذه الوظيفة منشورة على LinkedIn الأردن،
ومجمّعة هنا لتسهيل البحث. التقديم يتم مباشرة على موقع الناشر.
تفاصيل الوظيفة
Join Orange Jordan Family , Where Caring, Responsibility & Boldness drive growth, innovation & collaboration!
Be part of a team that's shaping the future.
We are committed to offering the best to our customers, colleagues & stakeholders.
We keep our promises, act responsibly, and speak the truth.
We are ambitious and determined, and take the initiative to seize opportunities.
#Lifeatorange #Orangeishere #careersinjordan #nowhiring #jobopening #technology #boostyourcareer
Key Accountabilities:
• Drive revenue growth by exceeding sales targets through effective sales strategies and team motivation.
• Develop and implement innovative sales and service initiatives to enhance the customer experience and improve customer retention.
• Lead, coach, and mentor a team of sales and service professionals, fostering a culture of collaboration, accountability, and continuous improvement.
• Manage the shop's operational efficiency, ensuring adherence to health and safety standards, optimizing resource allocation, and minimizing costs.
• Analyze sales and customer data to identify trends, opportunities, and areas for improvement, and implement data-driven solutions.
• Resolve complex customer issues and complaints, demonstrating empathy, negotiation skills, and a commitment to customer satisfaction.
• Ensure consistent application of Orange’s brand standards, policies, and procedures within the shop environment.
• Develop and maintain strong relationships with key stakeholders, including regional managers, marketing teams, and other departments.
• Conduct regular performance evaluations and provide constructive feedback to team members, identifying training and development needs.
• Implement and monitor customer journey improvements to optimize customer experience.
• Stay updated on industry trends, competitor activities, and emerging technologies, and share insights with the team.
• Develop and execute work plans that align with the overall business
Be part of a team that's shaping the future.
We are committed to offering the best to our customers, colleagues & stakeholders.
We keep our promises, act responsibly, and speak the truth.
We are ambitious and determined, and take the initiative to seize opportunities.
#Lifeatorange #Orangeishere #careersinjordan #nowhiring #jobopening #technology #boostyourcareer
Key Accountabilities:
• Drive revenue growth by exceeding sales targets through effective sales strategies and team motivation.
• Develop and implement innovative sales and service initiatives to enhance the customer experience and improve customer retention.
• Lead, coach, and mentor a team of sales and service professionals, fostering a culture of collaboration, accountability, and continuous improvement.
• Manage the shop's operational efficiency, ensuring adherence to health and safety standards, optimizing resource allocation, and minimizing costs.
• Analyze sales and customer data to identify trends, opportunities, and areas for improvement, and implement data-driven solutions.
• Resolve complex customer issues and complaints, demonstrating empathy, negotiation skills, and a commitment to customer satisfaction.
• Ensure consistent application of Orange’s brand standards, policies, and procedures within the shop environment.
• Develop and maintain strong relationships with key stakeholders, including regional managers, marketing teams, and other departments.
• Conduct regular performance evaluations and provide constructive feedback to team members, identifying training and development needs.
• Implement and monitor customer journey improvements to optimize customer experience.
• Stay updated on industry trends, competitor activities, and emerging technologies, and share insights with the team.
• Develop and execute work plans that align with the overall business
